This CCNA Voice class is a 4 day class that is presented by Cisco training partners to their end customers. Channel Partners nationwide hire proven AMS Subject Matter Expert Cisco Certified Systems Instructors (CCSI’s) to teach on-site or on-line classes.
In this class students will learn VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.
Class Outline
1. Foundations
- Introduction
- Introducing the Cisco Unified Communications System
- Understanding Cisco Unified Communications Applications
- Understanding Traditional Telephony
- Introducing Analog Circuits
- Introducing Digital Circuits
- Test Prep & Day Review
- Self Study – Open Lab
2. VoIP Fundamentals
- Understanding Packetization
- Introducing VoIP Signaling Protocols
- Implementing VLANs, Trunks, and Inter-VLAN Routing
- Preparing the Network to Support Cisco Unified Communications
- Connecting a VoIP System to a Service Provider Network
- Understanding Call Setup and Digit Manipulation
- Describing QoS
- Test Prep & Day Review
- Self Study – Open Lab
3. Cisco Unified Communications Manager Express Implementation
- Introducing Cisco Unified Communications Manager Express
- Defining Ephone-dn and Ephone
- Configuring Cisco Unified Communications Manager Express to Support
Endpoints - Implementing Basic Voice Features
- Maintaining a Cisco Unified Communications Manager Express System
- Test Prep & Day Review
- Self Study – Open Lab
4. Cisco Unity Express and Cisco Smart Business Communications Implementation
- Introducing Cisco Unity Express
- Implementing Cisco Unity Express
- Introducing the Cisco Smart Business Communications System
- Implementing the Cisco Smart Business Communications System Voice Features
- Implementing Additional Cisco Smart Business Communications System Features
- Maintaining a Cisco Smart Business Communications System
- Test Prep & Day Review
- Self Study – Open Lab
To Hire a proven Cisco Certified Systems Instructor and Subject Matter Expert that teaches this class, call 800-798-3901 today!