CCNA Voice

This CCNA Voice class is a 4 day class that is presented by Cisco training partners to their end customers. Channel Partners nationwide hire proven AMS Subject Matter Expert Cisco Certified Systems Instructors (CCSI’s) to teach on-site or on-line classes.

In this class students will learn VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

Class Outline

1. Foundations

  • Introduction
  • Introducing the Cisco Unified Communications System
  • Understanding Cisco Unified Communications Applications
  • Understanding Traditional Telephony
  • Introducing Analog Circuits
  • Introducing Digital Circuits
  • Test Prep & Day Review
  • Self Study – Open Lab

2. VoIP Fundamentals

  • Understanding Packetization
  • Introducing VoIP Signaling Protocols
  • Implementing VLANs, Trunks, and Inter-VLAN Routing
  • Preparing the Network to Support Cisco Unified Communications
  • Connecting a VoIP System to a Service Provider Network
  • Understanding Call Setup and Digit Manipulation
  • Describing QoS
  • Test Prep & Day Review
  • Self Study – Open Lab

3. Cisco Unified Communications Manager Express Implementation

  • Introducing Cisco Unified Communications Manager Express
  • Defining Ephone-dn and Ephone
  • Configuring Cisco Unified Communications Manager Express to Support
    Endpoints
  • Implementing Basic Voice Features
  • Maintaining a Cisco Unified Communications Manager Express System
  • Test Prep & Day Review
  • Self Study – Open Lab

4. Cisco Unity Express and Cisco Smart Business Communications Implementation

  • Introducing Cisco Unity Express
  • Implementing Cisco Unity Express
  • Introducing the Cisco Smart Business Communications System
  • Implementing the Cisco Smart Business Communications System Voice Features
  • Implementing Additional Cisco Smart Business Communications System Features
  • Maintaining a Cisco Smart Business Communications System
  • Test Prep & Day Review
  • Self Study – Open Lab

To Hire a proven Cisco Certified Systems Instructor and Subject Matter Expert that teaches this class, call 800-798-3901 today!

 

Leave a Reply